Strategy
During an initial discovery and consultation phase, we researched and analysed the digital context in which An Post operates to create a far-reaching digital roadmap.
A series of workshops with stakeholders established a set of guiding principles for the project with a particular focus on championing the customer experience and embracing innovation.
Digital masterclasses introduced An Post staff to our agile way of working. By thinking big, starting small and scaling fast, we transformed the company's website and delivered significant innovation across a range of its products in just six months.