Strata3, one of Ireland’s leading digital agencies, is seeking an experienced Senior studio and project manager to join our expanding team to lead strategic accounts. As an award-winning company we have deep and successful relationships with many of Ireland’s biggest brands, this role will include looking after a number of our clients including Irish Rail, Irish Life Health, Energia and many more.

There are two parts to this role, the candidate will work on studio projects as a senior project manager, and will also be responsible for day to day management of the studios business as usual (BAU) work stream.

The candidate for this role should have:

• A minimum of 5-years’ experience in a relevant project management discipline

• A 3rd-level qualification and/or relevant PM qualification

• A knowledge of agile with scrum training / qualification

• Strong analysis, problem resolution, judgment and decision making skills.

• Strong communication, interpersonal and organisational skills.

• Demonstrable relationship-management skills.

• Familiarity with the web/digital industry, processes & techniques a distinct advantage.

• Excellent written and oral skills essential.

• Strong influencing skills.

They will:

• Join an existing team of experienced client-service team, developers & designers.

• Be an energetic problem-solver with key client-facing skills.

• Act as a single point of contact for all project issues & feed requirements into the project team.

• Require strong client management skills and the candidate should have experience of managing complex projects and managing multiple simultaneous projects together with experience of project management tools and methodologies

• Act as a single point of contact for all account issues & feed into the project team

• Be responsible for the management of SLA, hosting & support services.

• Gain a high level understanding of the solutions in place and CMS.

• Proactively manage assigned accounts by understanding the customers’ business, position and requirements.

Role and Responsibilities

The role is varied and requires flexibility and experience across a number of areas to ensure the successful delivery of projects.:​.

You will be:

• Reporting to the Head of Operations, to plan resource allocation across all on-going and upcoming projects.

• Leading cross functional online teams (Strata3 & client-side) - regularly liaising with: Client Project Key stakeholders, BA, UX & UI Designers, Front-end & Back-end Developers & Testers

• Maintaining existing business with clients and also generating new and repeat business through customer relationship building and a successful project delivery history

• Managing key account relationships in a consultative, proactive manner with an emphasis on client management, retention, upselling growth & reporting.

• Working closely with the Head of Finance to ensure all project accounts, invoicing and expenses are correctly administered.

• Responsible for the financial management of projects, ensuring they are delivered within client and internal budgetary constraints.

• Managing & scheduling BAU request channels through Jira Kanban board – status review etc.

• Monitoring the throughput of tasks e.g. Created vs Resolved, Average Time on Jira

• Acting as a single point of contact for all project issues & feed requirements into the project team.

• Ensuring all key documents are drafted & presented to the client on time

The Benefits

• Lots of Holidays –  Strata3 team members like holidays.

• Professional Development – We invest in our staff career development so our company benefits.

• Income Protection – We provide insurance to protect your income in case of long-term illness.

• Remuneration – Competitive salary, commission structure as well as other company perks.

• Pension – Generous contributory pension for stayers!

​Application process

Please send CV a cover letter along with examples and/or links to demonstrate written communications and digital marketing skills and experience to jobs@strata3.com